This Privacy Policy governs and applies to anyone accessing or using the website located at https://www.atelier11.ae, our mobile application(s), and any other platforms owned and operated by ATELIER 11 MONACO FZCO (hereinafter "ATELIER 11 MONACO," "we," "us," or "our").
Company Address:
Unit No: J5-08
Plot No: JLT-PH1-RET-J5
Jumeirah Lakes Towers, Dubai
United Arab Emirates
ATELIER 11 MONACO respects your right to privacy. This policy outlines what personally identifiable information we may collect, how we use this information, and your rights regarding your personal data.
1. INFORMATION WE COLLECT
ATELIER 11 MONACO collects personally identifiable information (such as name, email address, telephone number, or physical address) that you voluntarily provide through our website, email, or other communication channels. Our web server automatically collects general information about visits to our Site, such as IP addresses, to track sessions while keeping the user anonymous.
2. PERSONAL INFORMATION YOU PROVIDE TO US
We receive and store information you knowingly provide, including: full name, email address, phone number, shipping and billing addresses, and payment details (processed securely without storing full card details on our servers). We also maintain records of your purchase history, shopping preferences, and any information provided through social media interactions.
3. WHY WE COLLECT YOUR PERSONAL INFORMATION
We use your information to: process and fulfill orders, communicate regarding account inquiries, improve our services, and comply with legal obligations. All credit/debit card details and personally identifiable information will not be sold, shared, or rented to third parties beyond what is necessary for transaction processing.
4. LEGAL BASIS FOR PROCESSING
The collection and processing of your data are based on: your explicit consent, the necessity to perform a contract (processing your purchase), compliance with legal obligations, or our legitimate business interests such as fraud prevention.
5. DATA RETENTION
We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When no longer needed, data is securely deleted or anonymized.
6. HOW WE MANAGE AND PROTECT YOUR INFORMATION
We use a combination of secure computer storage, controlled physical records, and technical security measures to protect your data from unauthorized access, modification, or disclosure. Access is restricted to authorized personnel only.
7. OUR DISCLOSURE OF YOUR INFORMATION
We do not sell or rent your information to third parties for promotional purposes. We may share information with trusted providers (Payment Processors, Shipping Agents, IT services) only to the extent necessary to provide services to you under strict confidentiality agreements.
8. LEGAL DISCLOSURE
We may disclose your personal information if required by law or in good faith belief that such action is necessary to comply with judicial proceedings, protect our rights, or prevent wrongdoing in connection with the Site.
9. INTERNATIONAL DATA TRANSFERS
ATELIER 11 MONACO FZCO is based in the United Arab Emirates (UAE). Your information may be processed and stored on servers located outside your home country. we ensure that your data is treated securely in accordance with this policy regardless of location.
10. YOUR RIGHTS
Depending on your location, you may have the right to: access your data, request rectification or erasure ("Right to be Forgotten"), restrict processing, or withdraw consent. To exercise these rights, please contact us at info@atelrier.ae.
11. COOKIES AND THIRD-PARTY LINKS
Our Site uses cookies to improve user experience. Additionally, our Site may contain links to external websites. We are not responsible for the privacy practices of these third-party sites and encourage you to read their respective policies.
12. CHILDREN'S PRIVACY
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data collection without parental consent, we will take steps to remove it.
13. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time. Material changes will be notified by posting the new policy on this page with an updated date.
14. CONTACT US
If you have any questions or concerns about our data practices, please contact us at:
ATELIER 11 MONACO FZCO
Email: info@atelrier.ae
Address: Unit No: J5-08, Plot No: JLT-PH1-RET-J5, Jumeirah Lakes Towers, Dubai, UAE.